This whitepaper gives you the insight you need to embrace, implement, and succeed with an omnichannel business model. Get detailed information on:

 

Last Mile Fulfillment Well Executed Retail Trends
E-Commerce Last Mile Fulfillment Well-Executed
Omnichannel
Retail Trends Driven
by Omnichannel
     
Committing Multi-Carrier Retailers Choosing
Committing to the
Transition
Multi-Carrier
Shipping
Retail Omnichannel Adoption

 

Transitioning with Multi-carrier Shipping Software & Essential Features

Omnichannel customers may account for only a small portion of retailers’ patrons, but they represent a hefty portion of sales by ordering more often than others.

To better accommodate your omnichannel customers’ preferences, you can leverage multi-carrier shipping software to adapt your fulfillment processes and provide more convenient physical locations and pickup sites. 

Great multi-carrier shipping technology takes rate simulation exercises out of excel and moves them into a rate engine where transportation procurement teams can quickly simulate “what if scenarios” and generate the data they need to make smart decisions. 

Even better?  The same rate engine can allow procurement teams to contract with the right carriers for your omnichannel business, based on factors such as price, capacity, service and quality.

Ideally, your multi-carrier shipping software will be your one-stop shop for order omnichannel fulfillment in your organization, which means those carrier-specific workstations on your warehouse floor will be unnecessary.  Carrier selection for each shipment will take place automatically in a single solution, and the multi-carrier shipping technology will account for best value rates, your business rules, and customer delivery preferences with each order.

Lots of multi-carrier shipping systems will have a control tower, but if you’re serious about achieving new levels of productivity in omnichannel distribution, you’re going to need a control tower with AI.  A robust control tower with AI will not only give you real-time visibility into transportation movements worldwide, it will create smart exception workflows to enable automatic responses to transportation “exception events,” such as a shipment delay. 

One of the reasons why a multi-carrier shipping system is vital for your omnichannel business is that you never need to push it.  As soon as you begin a new shipment, the transportation flow runs until finish without anyone needing to chase after a task.

An important activity in completing this flow is automated freight bill auditing.  By running dedicated audits on all carrier invoices and automatically matching shipment data with invoice data, you can verify invoice accuracy before issuing payment and find potential savings.

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